May 12, 2009

Compliments From Customer - Caltex Sunway Prai

Name : Supriman A/L MuruganAge : 23Address : No 23, Jalan TenggiriTown/City : Seberang PraiPoscode : 13700State : PenangContact No. : 012-4680854Email : Restaurant : Sunway, Seberang PraiFeedback : On 5.5.09 we have a small party celebration for my girl friend with some of her friends. At first was a bit disappointed because the special room for party has been booked for other training purpose because we did not book in advance. But really appreciate and impress with the service host of this outlet. They have quickly set up an area for us even there was lush hours and quite busy; about full of customers and we have 10 of us.We have been served by 2 hostess and they were very warm and friendly to attend of our need and request. Something that surprise me was my girlfriend gets a free sundae chocolate and little gift as birthday gift by the manager even for adult?I make a right choice. Again, thank you of making my plan success.

Compliments From Customer - Caltex Sunway Prai

Name : karen lowAge : 31Address : 37 lrg desa palma 1 tmn desa palmaTown/City : bukit mertajamPoscode : 14000State : pulau pinangContact No. : 0124719478Email : l_chensun@yahoo.comRestaurant : caltex praiFeedback : so thankful to let us hv a wonderful mother's day,such a meaningful activity,hope to join again in every year....only 1 question,i think still miss 1 picture not yet send to me,that one with me and my daughter,thank you!

Compliments From Customer - Caltex Sunway Prai

Name : Wong Hee LeeAge : 41Address : 16 lorong merbau indah 5Town/City : butterworthPoscode : 13800State : penangContact No. : Email : Restaurant : Caltex Prai DT (#181)Feedback : After a hard day's work appox 8pm, I visited the above branch to purchase cash voucher worth RM200. I was very impressed by one of your staff service. Her name is Yuhana. In fact, I wanted to take the order from the drive thru. Failed because I guess no one as taken such order and he did not understood my order. Anyway, I parked by car and went in. I did waited for a while as they have to take it out from the safe. While I was waiting, I felt so... tired and just wanting to have some ice-cream. After, Yuhana gave me the voucher and have it paid, she actually offered me if I want to have some ice cream as I seems to look so exhausted. She really made my day. McDonald's should cherish and be proud of having such a good employee. The day before, I have already purchased RM400 from Joanne. She is another excellent staff to cherish.Regards,Hee Lee

May 10, 2009

Mother's Day Event


Warmest MOTHER’S DAY wishes for all Moms from the bottom of our hearts!

Here’s wishing you a wonderful life filled with much HAPPINESS and LOVE …

Most of us had been thinking what’s the BEST GIFT we could give to Mom on this special day…

Today - 10th of May, 30 lucky mothers got to spend some quality time together with their loved ones at McDonald’s Caltex Sunway Prai ... making Heart-shaped pillows! Hmmm, the pillows must be very special and able to provide lots of warmth as they were all crafted with L-O-V-E.

Even though everyone tried to contribute to the project regardless of skill levels, we managed to pull it off beautifully!

We all had fun and were definitely proud of our achievements in finishing our special Mom’s L-O-V-E pillows!




May 1, 2009

Compliments From Customer - Juru DT

Name : hakimAge : 35Address : -Town/City : spsPoscode : 14200State : pngContact No. : Email : Restaurant : juruFeedback : hallu everybody..first of all i want to thanks to all of you from juru dt team...i receive a great greeting when i open the door and the first step i come in all of counter crew and manager great me welcoming..i never get this greating nicely from any fast food resaurant.on 30th of april 2009 i walk in for lunch i order 1 set mcduluxe less than one minute my order already...thank you guys for your appreaciating ur customer....i hope other store can follow what mcdonalds juru did.lastly well done and good job...

Apr 29, 2009

Compliments From Customer - Juru DT

Name : johnnyAge : 35Address : -Town/City : macquarie parkPoscode : 21131State : australiaContact No. : Email : -Restaurant : auto-city one stop,juruFeedback : what a great memory for me at that restaurant.that is first time i went to mcdonald,when i walk in wow is was a great greeting there,this is first time i heard such a welcoming greeting at mcdonald..i was using my laptop there,but i fail to Connected.so i ask one of ur staf that wearing a orange colour uniform look like malay girl,but i saw her name is chinese name i thnk.n oso a staf name nasroo..they respon me very fast n help me reset again the mcdonals connection.after 15mint they come to ask the problem.so i tell them that the connection is ok oredy..i really enjoy in that etaurant coz the service they giv is very good..i LOVe mcdonalds auto-city..i hope it keep like that until i come another time.

Apr 7, 2009

Crew I story

Safwan & Zaki

Shuhada & Shuhaimi

Aizat & Asyraf


Saya Mohd Safwan B.Karim bekerja sebagai Ketua Crew di McDonalds Tesco,telah bekerja di McDonalds selama 3 tahun..Sepanjang bekerja di sini saya telah banyak menimba ilmu dan pengalaman penting untuk diri saya.Saya mempunyai seorang adik lelaki iaitu Muhammad Zaki.Saya telah mengajak beliau untuk bekerja di McDonalds bersama-sama saya. Sebelum adik saya mula bekerja di McDonalds saya telah menceritakan serba sedikit mengenai McDonalds contohnya faedah-faedah yang bakal di terima dan juga kenangan-kenangan manis dan juga pahit, tidak lama kemudian adik saya pun turut menyertai McDonalds.Tujuan saya mengajak adik saya bekerja di McDonalds adalah untuk menarik minat lebih ramai lagi anak-anak muda di luar sana untuk turut menyertainya sekali.
Seperti yang semua orang ketahui sekarang kerja amat sukar untuk di cari sekarang.Sekurang-kurangnya jika adik saya bekerja di sini nanti tahu beliau boleh membina kerjayanya di sini suatu hari nanti dan mungkin juga selepas ini adik saya akan membawa lebih ramai lagi kawan-kawanya untuk menyertai McDonalds.Sekarang sudah hampir 4 bulan adik saya bekerja di sini. Kami berdua amat seronok sekali bekerja di sini dan buat masa sekarang belum terfikir untuk berhenti…I LUV MY JOB…

Mar 28, 2009

Earth Hour Day

McDonald's Caltex Farlim do it's part on Earth Hour Day!!
This is the store event we held during the earth hour day on the 28/03/09. Action speaks louder than words. Eventhough our action is not a big event as other,but we still manage tu pull it off. On that night we manage to increased our Sales and GCs for that particular hour! This event attracted customers to come because they know Mcdonald's against "Gobal Warming". This is a way to show to customer even though we're a Multibillion company,we do have a sense of humanity and compasion.

















All it takes is just a lillte self awareness.

Mar 5, 2009

McD Greenlane's Mgmt Dinner

On 5th March, 2009, we the management team from McDonald’s Greenlane together with our lovely Kartina (LSM) went for dinner at Chili’s (western restaurant) at Gurney Plaza. We celebrated for about 3 hours. This dinner is actually to reward our self for all the hard work we contribute to the store and company, SM also take this opportunity to talk about some update for the value lunch promotion that the company having now. All of us were enjoyed the dinner… Mmmmmm…Yummy… What a great food... Thank GOD!!! Ha!!! Ha!!!

After this dinner all the heroin from McDoanld’s Greenlane are recharge to fight for No. 1 in Malaysia. McDonald’s GREENLANE team will be THE BEST forever in all aspect with good teamwork and high spirit, achieve our plan sales (+14%), zero CSO to win every quarterly Drive Challenge and provide excellent QSC standard.

Lastly, ’RACE FOR #1’ to make another perfect 10execution…
Malaysia Boleh… McDonald’s Boleh… McDonald Greenlane LAGI BOLEH… !!!

Mar 2, 2009

Compliments From Customer - Juru DT

Name : Lim keat xue Age : 29Address : KUALA LUMPURTown/City :
KLPoscode : 50100State : KLContact No. : -Email : -
Restaurant : Auto CityFeedback : Thank's.Customer Care Manager Mcd Auto City for help. soft the problem Regarding my order get shap,alwis smile & good service from u.Keep up the good service WELL DONE!!!Fest time i come mcd north get greet service....
Dear Store manager & team,
Well done in maintaining the services provided. Keep up the good job & keep on smiling!
Best regards,
Leonard M. W. Wong
Corporate Communications Department
Tel : 603 7843 3388 (ext 3238)Fax : 603 7843 3389H/P : 017 691 8388email : leonard.wong@my.mcd.com