Dec 12, 2009

“ Jingle Bell, jingle bell, jingle bell rock………….”

McDonald’s Greenlane as an early bird celebrate “ A Very Merry Christmas Party with Ronald McDonld “ and Colouring Contest on 12th Dec 2009.

Before the show time date, all the team start the preparation for the party. On the 9th Dec 2009, Kartina, Suhana, Fatin and Lorna doing the decoration at the staircase, by using the Green and Red cloths with the Gold and Silver ribbon around the staircase, Christmas tree at lower lobby and spray the snow spray at the window at Training Room and Party Room as window decal to create the awareness of the show.

On the 11th Dec 2009, the deco teams move to the Training Room to do the decoration ( Show time held at Training Room ). The ceiling is hang with red and white snow, gold Christmas tree and with white cloth as decoration, we also set up a nice and special back drop ( idea by Kartina ) the back drop is also using the green and red cloth. On top of the back drop with white snow and gold wording “ A Very Merry Christmas with Ronald McDonald “ ( wording is done by William ).

Now, come to the day for the show time, 12th Dec 2009. At 9:00am all the team stand by at McDonald Greenlane, helping by CSM and STARs ( Nazrol and Aswani - #174, Yuhana - #181), SMs and Manager ( Samantha - #54, Chee Beng - # 219, Mazlina - #190, Day Nee and Kelly - #150) to do the last touch up and preparation for the colouring contest, face painting and balloon scrupting. By the time of 9:30am, registration for the colouring contest of Category A and Category B. ( category A – 30 pax, category B – 15 pax ), colouring contest start at 10:30am and end at 11:30am.

At 12:00 noon, all the kids very happy and excited because their idol, Uncle Ronald McDonald is coming down to town. 10 minutes later, our chiefs of Happiness start the show time by playing 2 games with all the kids. Before end of the show, Ronald has a photo session with the kids and cutting the cake with them.

Here, we’ll like to thanks and appreciated to all CSM, STARs,SMs and Manager to give a helping hand to make the show success, Thank you Very Much.

Nov 24, 2009


Pada 23hb dan 24hb November 2009, bertempat di Bilik Latihan McDonald’s Pulau Pinang telah diadakan “Kursus Operasi Ketua Crew ” untuk semua Ketua Krew di bahagian Pulau Pinang iaitu merangkumi dari OC Hong Chin dan Eng Chew.Seramai 16 Ketua Krew telah menghadiri kursus ini.

Kursus intensif operasi ketua krew ini telah diadakan selama dua hari bermula dari jam 9.00 pagi hingga ke 5.00 petang setiap hari.Selama dua hari ini semua ketua krew di latih dan di ajar untuk lebih memahami 7 asas (7 Foundation’s), Komunikasi, Tanggungjawab Ketua Crew,Keselamatan Makanan, Penghantaran Kualiti Makananan yang tebaik kepada pelanggan dan Latihan di dalam McDonald’s.
Selepas di ajar dan di latih dengan elemen-elemen itu semua ketua krew menjalani ujian pada hari terakhir kursus ini. Dan keputusan yang boleh dibanggakan apabila keseluruhannya lulus dengan cemerlang. Ini bermakna semua ketua krew memberi perhatian yang penuh di dalam kursus ini untuk di aplikasikan di restoren-restoren mereka.Dan kesemua mereka telah gradute dengan cemerlang dalam kursus ini. Tahniah buat semua Ketua Krew!
Dan jutaan terima kasih diucapkan kepada :-
Operation Consultants - Hong Chin dan Eng Chew

Store Manager

Samantha - #054 Sunshine Sq

Kak Lin - #097 Bukit Jambul

Mazlina - #190 Tesco Penang

Nov 18, 2009

Eng Chew's MM Year End Party

Hello McFamily & NDT!

Year End Party is back for 2009!
Eng Chew’s mini market celebrated with fun and happiness on 18th November 2009 at Naza Hotel, Tanjung Bungah with the awesome themes which is “Jeans & Colourful night”!

There’s was non-stop Performances, Awards, Food and Fun at this night!

We’re pleased thank you to Mel (OM), Hong Chin, El, and Soo Cheng & Kart for spending their time to celebrate this year party with us at Eng Chew’s Mini Market! Thank you!

Special thanks to Mel (OM) having the time also to update 2010 target and 2009 achievement on our Profit Center.

And last but not least special thanks to our beloved OC Eng Chew and all the year end party member team for putting high effort to make it happen at this party!

“Together, We Are Unstoppable!”

Let's Play to Win and Strike for Number One!

Nov 17, 2009

Hong Chin's Mini Market Year End Party

"It’s Party Time!

Hong Chin’s Patch 2009 Year End Party Celebrated with theme “Jeans Denim”
At Setia Pearl Island Country Club!
The night was filled with happening activities with Emcee “Kaki Goreng” Aziz and his partner Zaharah. The crowd was supporting with game activities and performance by store. Thanks to all performeers in giving their time for training and make the party FUN.
Thanks Mel (OM) for having the time to update 2010 Target and 2009 achievements. Our Dec 105 million target!
Happy Birthday to All Boys & Girls for November & December and also not forgetting to Eng Chew who will celebrate on 27th November 2009.
Congratulation to all Service Award recipients for 1st, 3rd, & 5th Year….. for your continuous effort  and also in giving your support and Congratulate to all WINNERS too.
Thanks to Mel, Elena, Soo Cheng & Eng Chew for spending their time to celebrate together.
Thanks also to our (OC) Hong Chin and ALL COMMITTEES MEMBER for the EFFORT to make the PARTY more HAPPENING.

Kalau ada sumur diladang,
Boleh kita menumpang mandi,
Kalau ada umur yang panjang,
Tahun Depan kita BERPARTY lagi,…………….*Jumpa di tahun 2010*

Nov 16, 2009

El's Mini Market Crew Year End Dinner

It's Party time again! This year El's MM celebrated it with a A Go Go theme!
Going back all the ways to the 60's.
It was non-stop Food, Folks and Fun! Awards, awards and more awards! Yeah, it's that time of the year, rite?!
The team took some time to prep for dance performances and it was simply enjoyable just watching them perform. We actually have some hidden talents among us!
We had the honor of Mel, Kart, Soo Cheng, Hong Chin and Eng Chew spending their precious time gracing our occasion.
Looking forward to 2010, Power of One! Strike for #1, 20+10!
Special thanks to the organisers and committees for the effort put in to make the party more 60's.

Nov 11, 2009

Team Identity,Logo and Slogan

Hello Northern Dream Team,

It has been some time since I have written as I have been really, really busy working with your leadership teams on our Northern Dream Team's new logo,slogan,cheers and we even have our very own Team flag!

So, allow me to unveil our very exciting logo and the story behind its creation :)

Team Logo :

Team Flag :

Team Slogan :

Together,We Are Unstoppable!

Team T-shirt :

Well, are you excited ? Do post your feedback here or feedback to your SM and OC because the plan is to give each and every one of you a limited edition Team T-shirt !

Here are some facts about ants that you probably didn't know. Ants have been living on the Earth for more than 100 million years and can be found almost anywhere on the planet.

Ants can carry up to 50 times their body weight.

Ants are often referred to by scientists as “Earth's most successful species"

If you watch ants for any length of time, you will see that they really do communicate with each other and very effectively too.

A colony of ants provides a perfect example of teamwork and the synergistic benefits that can be realised when individuals work together selflessly for a common purpose.

When was the last time you saw ants reach an obstacle and give up with their heads down and head back to the ant-hole to relax? Never. If they're headed somewhere and you try to stop them, they will look for another way. They'll climb over, they'll climb under, they'll go around — regardless of the effort involved. What a neat philosophy ... to never quit looking for a way to get to where you're supposed to go!

Ants think “winter” all summer. Summer will not last forever. Ants spend their summers gathering food for the winter and building their house that will keep them safe during the cold winter.
Ants think “summer” all winter. Winter will not last forever. Hard times will not last forever. When summer comes they will be out as soon as they can. They can't wait to get out. Think positively! Make that winter go away!

Here's another question. How much will an ant gather during the summer to prepare for winter? All that it possibly can. Ants don't have quotas or "good enough" philosophies. They don't gather a certain amount and then head back to the hole to "hang out." If an ant can do more, it does.

Imagine what we could accomplish if we never quit and always do all that we can do!

Like ants, when we unite and stay together, We Are Unstoppable!

We are the Coke Glass Challenge Champion !

Ta..daa .... No prizes for guessing who the winner of RM15,000 is ....

None other than ... *drum roll,please* .... the Northern Dream Team !

YES,YES,YES !!! We DID it ! We WON it !

Well done Team ! This goes to show that we must always Start Strong, Stay Focused and Finish Strong !!

Above all, Perfect,Perfect 10 Execution.

Great job, Northern Dream Team! I am truly proud of each and every one of you!

Let's do it again for the FAF (Fast,Accurate & Friendly) Challenge next year which has even more attractive CA$H prizes ... RM30,000 per quarter!

Let's Go Northern .... Go,Fight,Win !!!

Oct 26, 2009

Compliments from Sunshine Sq Customer

Age : 26
Town/City : BAYAN BARU
Poscode : 11700
Contact No. : 0124467092
Email :
Feedback : i;ve go to mcd sunshine square to have my breakfast on 24.10.2009 aroung it's was a very happy n enjoy morning...i'm very proud of the team bcoz they make my mood very to me.greeting me like a best friend.....hahaha i enjoy to have breakfast at mcd sunshine square....very amazing guys...i will come again....

Oct 23, 2009

Compliments fr Sunshine SQ Customer

Name : sean yeap
Age : 40
Address : plot 78 lebuhraya kg jawa
Town/City : georgetown
Poscode : 11900
State : penang
Contact No. : 0174782043
Email :
Restaurant : sunshine square penang
Feedback : The manager in charge and the lady at front counter in the morning shift are very friendly and courteous. Friendly greeting and smiles are always their priority.

Oct 17, 2009

Coke Glass Challenge

We have result updates for none other than the SUGGEST COKE GLASS MEAL COMPETITION!

With a Grand Prize of RM15,000 for the winning patch, everyone should be working OVERTIME and pushing the Coke Glass Meals!

Just to refresh everyone’s memory, the competition is judged based on the ratio between your Coke Glass Meals & Total Large McValue Meals.

The green fee is 70%.

So…for the 1st – 12th of October….

We currently have Melanie’s patch in FIRST PLACE with a ratio of 73.62%! Excellent work from the Northern Team!

In 2nd Place we have Freddie’s patch with a ratio of 63.73%!
Coming in VERY VERY close in 3rd Place is Yusnizah’s patch with a ratio of 63.28%!

Coming in VERY VERY close in 3rd Place is Yusnizah’s patch with a ratio of 63.28%.
Only 0.45% separates these 2, so it’s a VERY CLOSE BATTLE!

However, please note that the Green Fees for the competition is 70%, so if both teams fail to achieve that target, neither will not be eligible for the 2nd place prize money…which is a whopping RM10,000.

Please refer to the attached excel file for your stores performance and identify the areas of opportunity where you can improve to help your patch win!

Remember, for each Large Meal that you sell that IS NOT a Coke Glass Meal, your ratio drops.

So make sure each Large meal is traded up to a Coke Glass Meal!

Oct 1, 2009

CoKe GlaSs Promotion!

ConGraTuLaTionS! For Great TeamWork & Team EfforT!

The Northern stores have proven this by achieving 75% in the first week!
Even without incentives, they achieved it!

CONGRATULATIONS and well done to Melanie
And the Northern stores!
Keep up the GREAT work.

For their efforts in pushing the promo since day 1, here’s a special bonus for their efforts &
• RM3,000 CASH to be shared amongst all Northern Stores
• RM50 CASH for each OC
• 1 Limited Edition Coke Glass Collectors Set for OM

So Let’s Finish Strong! More Sales! More Profit!

Sep 26, 2009

Compliments from Customer - McD Greenlane

Name : sharron khoo
Age : 29
Address : island glades
Town/City : georgetown
Poscode : 11600
State : penang
Contact No. : 0196630273
Email :
Restaurant : greenlane
Feedback : sept25th-6;30pm-i just wonder if i could have amaging service at all fast food restaurant like i've been treated at mcdonalds greenlane,a warm smile and welcoming greet by a girl named shiera,i've been suggested for the contour meal,im not so sure about that,then she make a very clear explaination about that...what most i appreciate is when i coming for refill she treat me very well,thru my experiance,i really hate refill at mcD at all,even its unlimited refillable but we are treated like we having the food for free.she deserve to be a part of your worldwide communities,she dedicate to delivery great experience to me,i walk home with smiles and pink glass...well done

Sep 10, 2009

Berbuka Puasa with Anak-Anak Yatim Kepala Batas

Hello Everybody, Selamat Hari Raya Aidil Fitri Maaf Zahir dan Batin to all McDonald's Malaysia Family members.

Once again, Mcd Juru had a chance to do an event that we can share with all. And this time, the event is a community one. As we had a chance to do some charity with Rumah anak-anak yatim Kepala Batas on 09092009.

We had 12o kids from the home to share this evening of fun and joy as we berbuka puasa together with them at Tunas Bakti community hall. We were represented by 10 of our very own volunteers from McD Juru Dt. From crew, Star, CSM and not to mentioned Managers too.

Last but least, we would like to mention our special thanks to McDonald's for giving back to the community.!
McDonald's Boleh!