Mar 16, 2010

Compliments from Customer - McDonald's Sunrise

Name : Andrew Lee
Address : Level 8, Wisma Sri Pinang, Green Hall
Town/City : Georgetown
Poscode : 10250
State : Penang
Email : andrewleepenang@hotmail.com

Feedback : Dear Sir,
I have been instructed by my mum and her fellow senior citizens friends to write to you to record their appreciation for your restaurant manager, Mr. Raymond Hon, who this morning went out of his way to make sure that a table was made available on the non-smoking section of the ground floor of his Gurney Drive outlet thereby sparing these old ladies the onerous task of climbing up the stairs.

This was despite the fact that the outlet was packed with morning diners. Mr. Hon had excellent inter-personal skills in not only entertaining these senior citizens and seeing to their well being while they were there but also the ability to run a smooth operation at the same time as was observed by these old ladies, all of whom were ex-professionals.

Many thanks,
Andrew Lee

2 comments:

Leonard Wong fr CCD said...

Dear Raymond,

You have definitely WOW these customers. Keep up the good job & keep it going!

Elena Khoo said...

Well done, Ray! Way to go!