Aug 24, 2008

2008 Drive Thru Challenge


Hi all,
First, I would like to recognize Andrew Samuel and his Drive Thru Committee Team for making Malaysia 2008 Drive Thru Challenge a HUGE SUCCESS!!
This Wonderful Team have worked superb hard and spend endless nights preparing for this year Drive Thru Challenge! All their effort have paid off and we have achieved Great Results!
3 Cheers for this wonderful DT Committee Team and kudos to Andrew for Great Leadership. Well Done folks!
Next, I would also like to take this opportunity to thank EVERYBODY in the Head Office, Suppliers & Outside Service Companies, Operations, Managers, CSM, STARS and Crew members who take part in this AWESOME 2008 Drive Thru Challenge! For those who participated this year DT Challenge, you must surely agreed that it is Bigger and Better!! We witnessed Superb Passion from everybody in all our Drive Thru stores. There were much happenings, events, fun stalls, pom pom girls, DT flag bearer, and much more........and all our Customers are lovin' it. The Coordinators, Judges, Managers, OMs, OCs, CSM, STARs and Crew worked very hard and with Great Passion!
We have witnessed a well coordinated and perfectly executed Drive Thru Challenge event that have blown the competitors off their head. We have set the benchmark are clearly the leader in Drive Thru in Malaysia and probably the BEST in Asia! We might not be there yet, but if we continue the same attitude, passion and Perfect Execution displayed, all our Drive Thru stores should continue to enjoyed double digits GCS and Sales Comps.
As for the Drive Thru Challenge Official Results, Andrew will be sending an email to keep everybody updated on all details as far as the Winners, Runner Up and actual number of DT GCs, AC and Sales achieved by per DT store and as a Market. I am sure the results are record breaking and all of us are winners!
To all those that did not win in this DT Challenge, you are already a winner by yourself......for breaking your own Drive Thru GCs & Sales record!
The final Winners are our Customers!!! The faster we can serve them over at the Drive Thru, Front Counter, Kiosks or McDelivery the more satisfied our customers will be.
More Satisfied Customers will result in Higher GCs, Sales and Profit for all of us! And Higher Profit means more Quarterly Cash Incentive and TIP for all.
Finally, it was indeed an eye opener for myself to be part of the Great Drive Thru Challenge. Once again, THANK YOU ALL and we fully appreciate all the hard work, effort, contribution and passion displayed!
You Folks are SIMPLY THE BEST!!!
Cheers,
JT

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