Thank You, NDT!

To my dearest Northern Dream Team,

Even though I knew something was up tonight, I had thought we would be 'berbuka' together and catching up on old times. But true to the tradition of NDT events, it was an AWESOME experience and a very pleasant surprise!

I was very touched that you guys and gals went to so much effort to celebrate my birthday with me and it is especially meaningful because I have not celebrated my birthday in Penang for at least 5 years.

The video was really nice (and not because I was in it .... haha!) and I know without a doubt that it was a Mickey Khoo Production. Thanks Ah Mick!

As for my present and cake, I can only say "Wow, Thank You All Very Very Much" from the bottom of my heart because I cannot find any other words to express my feelings tonight.

Thanks for all the wonderful memories of our perjuangan together as Northern Dream Team and I wish all of you the best in your personal and professional journeys ahead.

We are growing at a very fast pace and on a much bigger playing field, we are actually still playing on the same team - a bigger and more powerful Team Malaysia!

I look forward to more celebrations with all of you and wish each and every one of you meaningful personal achievements and spectacular professional growth. May all your dreams come true!

Once again, Thanks NDT - I will always be proud of you all ... Continue to be Unstoppable under the capable leadership of Elena and your OCs!

(Err, you guys got to wait for Mickey Khoo Production to post photos k!)

SM Meet on 5th July 2011

SM Meet & lunch at Seoul Garden, Gurney by Mel.

SM Meet on 25th Jan 2011

Prosperity Party & HR Roadshow

Wu Gu Feng Shou 五谷豐收 "Good Harvest"

Last year also the 4 of them !

The preparation / set-up

Ready ?

Here's to Prosperity and Exceptional Results!

Quite participative,eh ?

I really don't know what El was trying to do in her sunglasses!

Gift Exchange - guess what Razak got ?!

The 2008 CSO Champions!

Hmmm, this is becoming an annual event. Due to the vast improvement in our PC's results for 2008, we are now firm believers of Yee Sang,the Prosperity dish (raw fish salad) traditionally tossed to raise 'good luck' for the new year !

Of course, we first had the business stuff over and done with ... we talked about our progress MTD (1st 3 weeks of Jan), where we are on Comp Sales, Comp GCs, Vs plan, GCPCH, Mystery shop score,CSO and SOI Ranking in the P&L (Dec and 2008 YTD)

We also went thru in detail our strategy to meet or beat our Northern targets for WPR parameters this year. Mel went thru Performance Drivers and WPR Ratings again. She also reminded us to share facts with friends and family in regards to the handling of the boycott issue.

A very lengthy discussion and presentation was also done on the upcoming McValue Lunch launch,Simple Bold and Pokemon Happy Meal.

This time round, we had 4 groups in a friendly competition to see who could answer the most questions correctly from the promo briefs and also win some games conducted thru-out the meeting. The names chosen for the groups were err .... can I say creative .... ? Long Tou Hu Ma, Fatt Fatt, Huat Ar and Choi San. Haiyo ! The names themselves were comical and we had lots of healthy laughter.

The winning group was Fatt Fatt with the most points at the end of the day. Congrats !

In between,Dominic from HR Dept shared with us the new Cash Handling Policy, QCIP 2009 and System Must Do for Retention.

The highlight of the day was definitely the Yee Sang tossing and I must say, some of you are really crazy making funny noises or simply shouting in joy when tossing the salad. You are supposed to make your wish for better results mah ! And we even had practice session with all those SOI and Comp Sales / GC targets! Finally, it all sounded like HO..O..HO..O..HO!!!

A new symbol of Abundance was introduced this year - Wu Gu Feng Shou 五谷豐收 meaning 'Good Harvest' - consisting of 5 different types of beans signifying the 5 elements in Harmony, bringing us Abundance and Good Luck. We had a small game of separating the beans before mixing it all up for everyone to take some away in a red packet.

We also had a fun Gift Exchange session where everyone got something to take home.

Not to forget the Recognition Ceremony where Satriah,Day Nee,Salina,Chee Beng,Hong Chin and Eng Chew all picked up a letter of thanks and a cheque each for a team celebration. Each OC, Kartina and Soo Cheng also got a nice gift from Mel.

After all that eating and playing, it was time to go home but not before we all committed to writing our 2009 personal and work-related goals, under the headings of 'What' and 'How'.

Those who wrote funny things or took Mel's coloured pens will be the first to enjoy the privilege of attending a Comm Day with her on 23/2/09 !

Till next month's meeting on 24/2 :)

Monthly SM Meeting & Getting to Know Jeffrey

Wow, time flies and today was our monthly meeting with a special guest Jeffrey! He shared with all SMs,OCs and Kartina his story,history and Ops 3-year goal - to be the Customers' First Choice in Malaysia. It was certainly inspiring and motivating .... now we know lah - how to gain experience,network and be hungry for knowledge. Happy Birthday April & May babies,Makan-makan,PC April results (Hitrate improving keep it up),Performance Drivers Quiz then bersurailah ...

Oh yes,how to pronounce Honest,Hours,Honour .... Horn ?! Haiyo .... I think we will get a real English teacher la ...

Patch Retreat is next month guys .... Destination Hatyai

(OK OK - we will check out other Thai destinations)

Thanks Jeffrey for your valuable sharing and insights during store visits!

Monthly SM Meeting & Service Awards Ceremony

The time has come again for our monthly SM Meeting .... as usual all our meetings must follow a Theme. So this time round is Biz Professional. Look at all of us - dressed like smart executives! Hehe .... so far, the meetings being held at Greenlane Training Room - very nice place I say. Maybe next time, we go to open places like Taman Belia to have our meeting (Think out of the Box...)

The highlight of the meeting was a special Service Awards Ceremony for all SMs who have completed their 5- and 10-year service. Also not forgetting the 15-year service SM (approaching retirement already ... Ha ha ha!)

We were reminded and given updates on MFY,DT,Ops, HR,Training and Marketing.

Oh,and Zarina from HR came in and told us how much we are worth! WOW! I never knew we were of such high value!! Nice to know that .... Hehehe!

The best as usual is makan time. Food was very nice - such a lot! - sponsored by Elena (everyday she is reminded to spend her 7K)

Later in the evening,Kelvin from Examas talked to us on Heat Treat machines and any issues we faced. He was all ears - listening to SM complaints, oops! - feedback - till he said Ok ok Time Out!

We had fun and can't wait for the next meeting! (Hmmm,I must ask Mel about Taman Belia then I wonder what Theme we will end up with Haha)