We just came back from our 1st Quarter OC/TC Meet - everything went well including the meals .... got oysters,no sashimi and as for coffee ... OK la ;)
This was Jeffrey's first meeting with OCs & TCs - what an experience for all of us in the room listening to his humble,inspiring speech of his story,personal and career ups and downs ... plus of course his 3-year vision for Ops Dept. We were so inspired that we have invited him to talk to all SMs on 7/5 .... so,come with your notebooks ready to take notes and do some sharing! El did a great job with our PC Best Practice presentation (she says she needs more practice .... nervous wor) and our presentation topic was none other than this blog!
Hah - must be first,daring and different mah ...
Eng Chew & Hong Chin got a T-shirt each for Best CSO - Perfect Zero score! (CSO and turnover only can score zero,k ?) and Eng Chew also got a watch for highest peak hour GC growth. Congrats,guys! Special incentive for all SMs who are currently on zero CSO - "Maintain till end of 2008 and you win RM2,000!!!" All Eng Chew and Hong Chin's stores plus Jalan Gopeng are currently zero CSO - that makes a total of 13 SMs standing a chance to win RM2000! Go for it,boys and girls !
Special thanks to Chee Beng for his canggih gadget that got us internet access during the presentation. And of course El, for her brave presentation :) Oh,and Haliza (MFY) plays the piano beautifully !
Stay tuned for some great ideas we learnt from the other OMPCs - for starters,this is the 38th reminder this year on VHSG,schedules and Hitrate :) I know you guys can do it .... remember to work on what we can CONTROL and not get hung up over things that is beyond our control.
See you guys EOM!
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